As with Fixed Network Management, our Wireless Network Management service covers the three major functions – Expense & Data Management, Procurement and Help Desk. Working closely with your team, we provide solutions that support program managers with rate plan and usage optimization, along with detailed reporting that ties together your entire wireless landscape of vendors and services. Our employee-facing portal allows you to link in intelligent automated, rules-driven procurement of devices and plans. Finally, our domestically-based Help Desk removes the burden of handling necessary, but distracting, support calls from individual users.
Wireless Network Expense & Data Management
Wireless Network Procurement
Wireless Network Help Desk
Together, these services create a higher performing and lower cost wireless environment for our clients.
You will have greater visibility into your costs and inventory. ENGIE Insight’s data capture and reporting provide accurate, up-to-date, and highly detailed information about your environment to help you manage better.
Perhaps the greatest benefit of all is that your team can relieve themselves of the constant burden associated with keeping up with an increasingly complex mobile environment.
By linking a package of Expense & Data Management, and Help Desk into a cohesive package, and then working hand in hand with our team as partners, you benefit from a greatly expanded, but unified, team of talent.
“ENGIE Insight created a customized portal to enroll existing users, accurately linking the critical inventory elements of line, device, plan and person. This initial process identified 667 lines with current wireless plans that were unused – realizing immediate, ongoing savings of $53,360 a month.”