This policy establishes appropriate Supplier conduct, responsibilities and Ecova’s’ expectations relating to Ecova’s Supplier Code of Conduct (the “SCC”).

The purpose of this policy is to ensure that our Suppliers follow appropriate business practices and that adequate controls are established for day-to-day use.

Ecova requires that its Suppliers are informed of, and agree to abide by, the Ecova commitments in the areas of ethics, environmental and societal responsibility, as those commitments are set forth below and in the Ethics Charter, the Guide to “Ethics in Practice” and the policy on “Ethics of Business Relationship: Governing Principles” as posted in the following links from our parent company ENGIE:



The Ecova SCC applies to all vendors, contractors, consultants, and any of their employees or subcontractors of any tier (the “Supplier”).

The SCC defines ethical expectations and obligations of Ecova’s Suppliers.

The SCC applies to all Supplier locations and departments. The SCC supersedes any previous Code of Conduct, and may be revised by Ecova from time to time.

In the event that Supplier is providing services to Ecova’s clients at Ecova’s request, Supplier shall comply with such client’s Supplier Code of Conduct. Ecova’s SCC shall supplement any client Code of Conduct




Excellent health and safety management is a core business value. Ecova believes that occupational accidents are preventable. You are expected to maintain safe and healthy working conditions, to comply with the safety standards applicable to your job, to train your employees and to report immediately any actual or potential safety or health hazards.


Ecova expects its employees, agents, and Suppliers to provide goods and services in an environmentally conscientious manner. Environmental laws, regulations, and orders affect various areas of Ecova’s business, including restrictions on hazardous and toxic materials, air and water emissions, and waste disposal. Ecova is committed to compliance with environmental regulations and expects employees, agents, and Suppliers to be conscientious in following proper environmental procedures.


Ecova seeks to maintain a work environment that respects the dignity and worth of each individual and is free from harassment and discrimination based on any protected characteristic or protected activities. Protected characteristics include race, color, sex, religion, pregnancy condition, national origin, age, sexual orientation, gender identity and/or expression, veteran’s status, marital status, qualified disability, genetic information (which includes family medical history), or any other characteristic protected by law.   Protected activities include, for example, filing a claim with the EEOC or other government entity. Examples of prohibited activity include, but are not limited to, the following:

Denying equal employment opportunities;

Making transmitting, intentionally accessing, displaying, or circulating offensive or derogatory statements, comments, gestures, slurs, emails or links;

Creating an offensive, hostile or intimidating working environment;

Engaging in unwelcome flirtation, sexual advances, requests for sexual favors, propositions, touching and other verbal or physical conduct of a sexual nature.

Ecova’s policy is intended to extend further than the law. It prohibits abusive conduct that may take the form of intimidation coercion, or bullying that Ecova determines is inappropriate, regardless of whether such conduct is unlawful or based on a protected characteristic.


Ecova expects its Suppliers to follow legally compliant employment practices, including:

  • No employment of under-age individuals in violation of any applicable child laborlaws;
  • No use of forced or involuntary labor;
  • Compliance with wage and hour laws and regulations, including those relating to minimum


Ecova is committed to providing a safe, secure, healthy and productive work environment. The use, possession, manufacture, distribution, dispensation, transportation, promotion or sale of illegal drugs while on Ecova premises is prohibited. Illegal drugs include drugs that are not used or possessed in accordance with a valid prescription or are not used as authorized by law. The use, possession, or sale of alcoholic beverages on Ecova premises is also prohibited. Reporting to work in an intoxicated state is prohibited. Ecova employees, agents and Suppliers reporting to work are required to be considered fit for duty. In order to provide a healthy work environment for all workers, smoking is not permitted within any of Ecova’s enclosed facilities.


The existence of weapons on Ecova property is against Ecova policy. Therefore, unless necessary for Ecova business and authorized in accordance with Ecova’s policy, the possession of weapons (including, but not limited to, firearms, knives with a blade > 2”, and explosives) by employees, agents, or Suppliers on Ecova property is expressly forbidden.


Ecova is committed to providing a safe working environment, free from workplace violence. Violent or threatening behavior in the workplace is not permissible and will be addressed appropriately. Workplace violence is defined as any direct or implied threat, intentional act or other unreasonable conduct that would create fear, hostility, intimidation or other concern of harm in another person. Threatening behavior or acts of violence on Ecova premises, or off Ecova premises while conducting official Ecova business, or related in any way to one’s work with Ecova, is prohibited. Employees, agents, or Suppliers who have been assaulted or subjected to threats of any kind in the workplace or who have knowledge of violence or threats against workers, are required to immediately report the situation to the Ecova Confidential Message Hotline at 1-844-284-2634. If such violence is occurring or you believe imminent danger exists, do not place yourself in harm’s way; immediately call law enforcement at 91 and, as soon as possible thereafter, report the matter to the Ecova Confidential Message Hotline at 1-844-284-2634.


You have a duty to timely disclose to Ecova all actual or potential conflicts of interests related to our business relationship with Ecova, as well as situations that could be perceived as conflicts of interest.


It is improper to Ecova employees, or members of an employee’s family, to request a business courtesy under any circumstances. Further, they may not accept anything from an existing or potential Ecova Supplier that could be construed as an attempt to induce the employee to grant an unfair competitive advantage or to motivate the employee to do anything that is unethical, illegal or prohibited by Ecova policies. Our employees are also asked to use common sense and good judgment when offering gifts or entertainment to Suppliers, so as not to create circumstances that are inappropriate or give the appearance of impropriety.

Ecova employees may not provide such business courtesies if they are illegal, violate the rules of the recipient’s organization, or are offered for something in return.


Ecova requires compliance with generally accepted accounting principles and its internal system of accounting and auditing controls. Accurate, reliable information and records are critical to meeting Ecova’s financial, legal, and management obligations and they are necessary to fairly reflect Ecova’s transactions. Employees, agents, and Suppliers are expected to promptly, completely, and accurately prepare applicable reports, vouchers, reimbursement requests, and bills.


Employees and Suppliers are responsible for protecting any Ecova property under their control from theft, fraud, unauthorized personal use, and negligent misuse. Ecova property includes, but is not limited to, tools, materials, supplies, equipment, software, trade secrets, and Ecova credit cards. The misuse or theft of Ecova property or disclosure of trade secrets, or other confidential and proprietary Ecova information impacts the corporation’s profitability and will not be tolerated. You may not offer Ecova property to persons outside Ecova without prior approval of Ecova. Personal use of Ecova vehicles is prohibited. All Ecova property must be returned to Ecova t the termination of employment or contract.


To the extent you are entrusted with or obtain knowledge of Ecova information, you share a responsibility to prevent its misuse, theft, fraud, or improper disclosure. You must take every care in handling, discussing, or transmitting sensitive or confidential information that could affect Ecova, its employees, its customers, the business community, or the general public. Your responsibility to hold Ecova’s confidential information as confidential is a continuing obligation even after your assignment or contract with Ecova ends. Only designated Ecova spokespersons are authorized to release information of this nature. The affiliate rules for each appropriate jurisdiction should be consulted prior to the release of information to a non-regulated affiliate or to any other person. Personal information belonging to clients, employees, other vendors or Suppliers and other individuals must not be collected, transmitted, transported, stored, accessed, or removed without a legitimate need to do so. Personal information must be protected from unauthorized disclosure and disposed of in a secure and protected manner. Social Security numbers may not be used in a manner that is prohibited by Ecova’s policies. Report any unauthorized disclosure of personal information to the Ecova Confidential Message Hotline 1-844-284-2634 immediately.


“Insider trading” means using confidential information about Ecova or any other company gained in the course of doing work for Ecova in an attempt to achieve unfair advantage in the buying or selling of shares or other securities. It includes “tipping” which the insider provides information to someone else who trades on it. This includes any information that may influence the decision of an investor to buy, sell, or hold the securities of a company, or which alters the overall mix of information publicly available about a company. Insider trading is both illegal and unethical, and is prohibited.


Copyright laws prohibit the unauthorized use, duplication or distribution of copyrighted works. This may include computer software, printed articles from publication, TV and radio programs, works on videotapes, files, CD- ROMs, music performances, photographs, training materials, manuals, documentation, databases, and World Wide Web pages. Employees, agents, and Suppliers may not use, reproduce, access,  modify, download, distribute or otherwise copy, any copyright protected works, trademarks, or patents of others, including licensed computer software and related documentation, without written authorization of the owner. Further, you may not allow others to use Ecova resources to do so.


Employees, agents, and Suppliers must support and fully comply with antitrust and fair trade practices laws. Violations of these laws may occur if an Ecova representative engages in unfair pricing practices, unfair marketing practices, or misrepresentation of the products and services of Ecova or its competitors. Federal and state antitrust authorities (and private plaintiffs) will be particularly sensitive to business activities that appear to fix prices between competitors, fix costs between competitors, restrict output, or divide markets.


Employees, agents, and Suppliers may never give or offer anything of value to, or ask for anything of value from, an Energy customer or a government employee or official (whether at the local, state, or federal level) that is illegal. Similarly, employees, agents, and Suppliers may never ask for bribes and kickbacks from an Ecova client, agent, or Supplier.


Employees, agents, and Suppliers may not unlawfully obtain or otherwise use material, products, intellectual property, or proprietary information of any Ecova Supplier, client, or competitor. Further, employees, agents, and Suppliers may not obtain an Ecova competitor’s confidential or proprietary information by improper means or unethical acts, such as through criminal acts, misrepresentation, deception, or bribing employees of other businesses to covertly collect information.



To ask question or comment about this Supplier Code of Conduct Policy and our Supplier practices, contact us at legal@ecova.com.